There are many reasons to send text message appointment reminders to your clients. Perhaps the most important reason is that it helps ensure that they show up for their appointments! According to a study, “text messages have a 95% read rate, while email has only a 20% read rate.” That’s a pretty significant difference! This blog post will discuss ten reasons why you should start sending text message appointment reminders to your clients today.
More Likely to Be Read Than Email Messages
As we mentioned earlier, text messages have a 95% read rate, while email has only a 20% read rate. This is likely because most people check their texts much more frequently than their emails. In fact, according to Research, “cell owners now send and receive an average of 106 texts per day.” That’s a lot of texts!
Helps You Stay Organized
When you send text message appointment reminders to your clients, make sure to use HIPPA compliant texting for dentists. It helps keep you organized because you can track who has and hasn’t received them. This is especially helpful if you have a lot of clients! In addition, it can help you keep track of appointments that are coming up.
More Convenient for Your Clients
Text message appointment reminders are more convenient for your clients because they can receive them on their phones wherever they are. This is in contrast to email messages, which may not be accessible on mobile devices or may not be received promptly.
Less Likely to Get Lost in Spam Folders
Unlike email messages, text messages are much less likely to get lost in spam folders. In fact, according to Pew Research Center, “just 0.002% of all SMS texts are ever caught by spam filters, compared with 0.05% of all emails.” This is yet another reason why text message appointment reminders are more likely to be seen and read by your clients.
Text Message Appointment Reminders Can Be Personalized
When you send text message appointment reminders, you can personalize them with the client’s name or other information. This helps make the client feel special and appreciated, encouraging them to keep coming back!
Less Likely to Be Deleted Than Email Messages
Email messages can easily get lost in a person’s inbox or accidentally deleted. However, text messages are less likely to be deleted because they are typically stored on the phone. This means that your clients are more likely to see and read your text message appointment reminders.
Text Messages Can Be Sent at Any Time
Unlike email messages, text messages can be sent on any day or night. This is especially helpful if you need to remind a client about an upcoming appointment at the last minute!
Text message appointment reminders are affordable because they don’t require an internet connection like email does. In addition, most cell phone providers offer very affordable text plans.
Great Way to Build Customer Loyalty
When you send text message appointment reminders to your clients, it helps build customer loyalty. This is because text messages are personal and intimate, creating a stronger bond between you and your clients.
Easy to Use
Text message appointment reminders are easy to use because all you need is a cell phone and sending text messages. There is no software or app required! Type in your reminder text and hit “send.” It’s that easy!
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If you’re looking for a way to improve communication with your patients, consider using text message appointment reminders. We hope this blog post has convinced you of the benefits of sending text message appointment reminders to your clients. If you’re still unsure, we encourage you to try them out for yourself! You may be surprised at just how effective they are. Thanks for reading!